Appointment Request Policy

(Updated June 1, 2017)

  1. You must make your appointment requests 24 hours in advance of the appointment or before midnight for an appointment the next day.

  2. No appointment requests will be approved if not made 24 hours in advance or before midnight for an appointment the next day.

  3. New appointment requests for the week beginning every Monday must be made after 8:00 p.m. Sunday.

  4. Any appointment requests for the new week made before 8:00 p.m. Sunday will not be accepted.

  5. Please review the schedule before you make appointment requests.

  6. The new schedule is published on Mondays between the hours of 7:00 a.m. and 9:00 a.m.

  7. Check the schedule first! It will be updated through the week as new requests come in.

  8. You may have only one tutoring session per 24 hours except for the "Blue Classrooms."

  9. There is no tutoring on public holidays.

  10. The only subjects that can be tutored online is Mathematics, Geometry, Algebra, and English. Other subjects are tutored during in-person tutoring.

  11. Appointment requests for online and in-person tutoring are on a first come first served basis, but are also given based on the difficulty of the subject matter, the student's previous willingness to do Tutor Charlotte homework, study habits, and academic needs.

  12. When making your appointment requests, you must state the concept(s) to be covered during the tutoring session.

  13. Failure to state the concept(s) to be covered when requesting a tutoring session will result in one of the following:

  • The master tutor will do academic assessments of your student. August 1-December 31.

  • The master tutor will tutor your student on his or her last academic assessment. August 1-March 31.

  • The master tutor will tutor your student on his or her weakest concept. August 1-March 31.

  • Rejection of the appointment request. April 1-June 30.

Online Appointment Request Policy

(Updated June 1, 2017)

  1. Online tutoring sessions can be as little 5 minutes up to 90 minutes per session and the duration of the tutoring session is at the sole discretion of the master tutor.

  2. Online tutoring is Monday through Thursday from 2:00 p.m.to 10:00 p.m.

  3. The maximum number of one on one online tutoring sessions given to a student in a 30-day period depends on the program and the curriculum chosen by the parent for the student.

  4. Academic work is required to receive the one on one online tutoring purchased in the Programs II, III, IV, and V December 1, 2017 to June 30, 2018.

    • Program I students receive 4 online tutoring sessions per month.

    • Program II students receive 4 online tutoring sessions per month.

    • Program III students receive 6 online tutoring sessions per month.

    • Program IV students receive 8 online tutoring sessions per month.

    • Program V students receive 12 online tutoring sessions per month.

  5. The master tutor will call the student for his or her online appointment within three minutes of the published appointment time.

  6. If the master tutor does not call you within three minutes of your online appointment time or you fail to answer the phone call for any reason, call the master tutor no more than 7 minutes after your appointment time.

  7. Your tutoring session is considered a missed session 7 minutes after your appointment time if you do not call the master tutor for your online appointment.

  8. A missed online tutoring session will result in a charge of $3.40 to the student's account.

  9. A minimum of 1 hour per week (two 30-minute tutoring sessions) in online tutoring must be completed by every student unless there is an exemption for these reasons:

    • The student has 92% or better in the subject being tutored.

    • The parent specifically expresses an exemption for a week by email by 7:00 a.m. Monday.

    • Failure to complete a minimum of 1 hour of online tutoring per week will result in a mandatory 6-hour invitation to tutoring at a cost of $20.00 for the first incident and termination of services for the second incident.

  10. Online one on one tutoring time is allotted based on our formula which calculates the amount of academic work done by the student, achievement, and program. Specifically, assigned and completed academic work by the student will result in the following:

  • 4 SAT Vocabulary Quiz (25 words) completed with 95% or better. = One online tutoring session.

  • 1 Vocabulary Quizzes (100 words) completed with 95% or better. = One online tutoring session.

  • 5 completed English Grammar Worksheets. = One online tutoring session.

  • 5 completed Mathematics Worksheets. = One online tutoring session.

  • 2 Practice Quizzes completed with 95% or better. = One online tutoring session.

  • 1 Chapter of SAT/ACT Math. = Three online tutoring sessions.

  • 5 Saxon Math Lessons = One online tutoring session.

Tutor Vacation Time Policy and Information.

Make Your Appointment Requests After Checking the Schedule!      

Student's Name *
Student's Name
Phone *
Phone
Online Tutoring Requested Monday.
Online Tutoring Requested Tuesday.
Online Tutoring Requested Wednesday.
Online Tutoring Requested Thursday.
Do you have a test this week? *
What day is your test? *
A missed online tutoring session will result in a $3.40 charge to the student's account and no online tutoring or in-person tutoring sessions will be approved until the fee is paid in full. *
There will be NO CHANGES to the published schedule within 24 hours of a scheduled in-person tutoring session without a $5.46 charge to the student's account and no in-person tutoring or online tutoring will be approved until the fee is paid. *
Effective Sunday, December 19, 2016, all students must attend at least 2 Blue Online Classrooms per week. Failure to do so will result in a $3.40 charge to the student's account and no online or in-person tutoring will be approved until the fee is paid. *